Courtesy photo / PPL Electric Utilities
PPL Electric Utilities says a “technical system issue” that made data unavailable in figuring customers’ consumption has led to excessively high estimated bills for thousands of customers. The utility requiring full payment on customers’ next bills has some questioning how they will afford it. The Allentown utility and state utility regulators say that customers should review their rights regarding their bills and future usage readings. 
The Public Utility Commission is investigating PPL's latest billing problem. To file a complaint, go to puc.pa.gov or call 800-692-7380.
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